Posted February 10, 2020

Job Description


Hyatt Residence Club, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team.  As a Vacation Sales Concierge, you will offer current Owners and guests financial incentives and return vacation packages in exchange for learning about our points-based ownership product. 

What's in it for you?    - Hotel and resort discounts  - Immediate 401(k) company match up to 6%  - Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)  - Positive work environment  - Growth and development opportunities 

What you will do?    - Make telemarketing calls and offer return vacation packages, book sales presentations and invite Owners and guests to special events.  - Manage customer expectations.  - Provide the highest level of service to exceed budgeted sales presentations and volume production goals.  - Ensure that all guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.  What are the requirements?    - Bold persuasion skills  - Computer skills  - Stand, sit and walk for extended periods of time  - Flexible schedule including weekends and holidays  - Excellent phone communication skills and/or interpersonal skills interacting with guests  - Service focused  - Detail oriented with process and follow-up  - Financially motivated  - Concierge, telemarketing and/or sales experience preferred