Posted November 29, 2019

Job Description

Position Summary:

At Hyatt Residence Club, the Concierge Marketing Representative will have constant customer engagement and is responsible for generating tour flow for the sales department by vetting interested vacation ownership owners. As a Concierge Marketing Representative, you will be working within the field throughout Sedonaat an approved Hyatt Residence Club location and will also share information about the Hyatt Residence Club portfolio and product features to potential owners.


  • Responsible for assisting guest during their vacation by answering questions, giving directions and making detailed reservations or recommendations.
  • This position requires knowledge of resort services, local events and venues and transportation options.
  • Must build rapport quickly, engage in discovery conversation, and provide specialty items to vetted potential vacation ownership owners to generate leads for the sales department.


  • Refined verbal and written communication skills.
  • Clear and articulate communication skills
  • Ability to work holidays and weekends are required

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