Posted November 14, 2019

Job Description

HVO - Housekeeping Supervisor

Position Summary:

The Housekeeping Supervisor is responsible for organizing and creating daily room assignments for the housekeepers, and rooms for inspection for the housekeeping inspectors. This position has a high level of guest and employee phone contact.


  • Organizes and creates daily room assignments for the housekeepers, fireplaces for the houseman, and rooms for inspection for the housekeeping Inspectors.
  • Is responsible for answering the Housekeeping radio and updating the room status in the operating system.
  • Coordinates and maintains the lost and found process and procedure
  • Monitors and issues employee and guest laundry.


  • High school or equivalent education required
  • Excellent verbal and written communication skills, bi-lingual is a plus
  • Good problem solving, administrative and interpersonal skills are a must
  • Must demonstrate knowledge in Microsoft Word and Excel
  • Must be able to work in a fast pace environment
  • Must be able to work weekends and holidays
  • Must be avaialble to work from 7am until 10pm

Hyatt Vacation Ownership (HVO) has been developing, marketing, and managing shared ownership resorts in diverse vacation destinations since 1994. Headquartered in St. Petersburg, Florida, HVO operates Hyatt Residence Club (HRC), a flexible points-based program with more than 30,000 members who have access to 16 HRC resorts, along with hundreds of Hyatt hotels and resorts worldwide via the popular Hyatt Gold Passport guest loyalty program. HRC members also have exchange privileges through Interval International’s network of approximately 3,000 other resorts in more than 80 countries, as well as additional benefits and services. HVO is an operating business of Marriott Vacations Worldwide, a leading global provider of professionally delivered vacation experiences. Marriott Vacations Worldwide and its subsidiaries independently own and manage the Hyatt Residence Club program and use the Hyatt Vacation Ownership name and other Hyatt marks under license from affiliates of Hyatt Hotels Corporation.

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