Posted October 2, 2019

Job Description


Position Summary:

At Hyatt Residence Club, the Tour Receptionist is responsible for providing a high level of customer service to guest within the sales center. The Tour Receptionist will engagement with guest constantly and is responsible for providing an efficient guest experience.

Responsibilities:

  • Check in schedule tour and sales presentations
  • Gifting of tour premiums
  • Managing tour information with accuracy
  • Closing out tour and daily verification audits
  • Set up light snack area and coffee bar to include light cleaning
  • Answering guest questions in person and via phone calls

Requirements:

  • Computer proficiency in Microsoft Office
  • Excellent communication skills
  • Able to handle multiple tasks in a fast-paced environment
  • Ability to work a flexible schedule