Posted July 11, 2019

Job Description

Position Summary

At Hyatt Residence Club, the Engineer is responsible for performing preventative and repair maintenance work to ensure hotel and vacation ownership units are maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.


  • Conduct room inspections and identify repair needs
  • Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures
  • Repair furniture
  • Install, replace and program televisions
  • Perform minor plumbing functions
  • Replace and repair heating and cooling pumps as well as preventative maintenance on units
  • Trace and repair all types of water lines
  • Troubleshoot and repair kitchen equipment
  • Maintain repair and preventive maintenance records
  • Perform and maintain work to local, state and Federal codes
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Follow Service Recovery Guidelines
  • Follow sustainability guidelines and practices related to HHM’s Earth View program
  • Practice safe work habits while wearing protective safety equipment and complying with SDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management


  • High School diploma and Trade school course work in related field preferred
  • Previous engineer/maintenance experience or equivalent training required
  • Electrical and plumbing experience
  • Knowledge of LP (liquid propane) gas
  • Certificate Pool/Spa Operator Certification preferred
  • Current HVAC Certification preferred
  • Work schedule varies and may include working on holidays and weekends as well as varied shifts
  • Requires standing for extended periods, walking, pushing, lifting to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing

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