Manager, Digital Product Management in Orlando Office Complex at Hyatt Residence Club

Date Posted: 1/14/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    9002 San Marco Court
    Orlando Office Complex
  • Experience:
    Not Specified
  • Date Posted:
    1/14/2022

Job Description

Generic Position Summary

As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with considerable independence, developing operating plans and related operational processes for own department and monitoring the flow of work between own department and others in alignment with broader business objectives, selecting and developing effective managers and work teams, and managing own organization through reliable systems and processes.

Specific Job Summary

The Manager, Digital Product Management works with cross-functional business stakeholders to define Digital work. This position must have an understanding of the vacation ownership business and be able to translate business strategy into Digital requirements for websites, apps, and other Digital platforms. 

The Manager Digital Product Management’s key responsibilities include building relationships with various business stakeholders, understanding business priorities, and defining business requirements on Digital initiatives in the form of epics and user stories.  This position has shared accountability for product success with the other parts of the Digital product team including the Digital Producer, Digital Business Analyst, and the Digital Product Marketing Manager.

Generic Expected Contributions

  • Develops strategic plans and workable business processes for own department in alignment with function strategy.
  • Manages larger business processes and/or projects, setting priorities and measurable objectives, monitoring and reporting on the process, progress and results. Typically influences work of cross-functional or extended teams.
  • Responds to, solves and makes decisions on business requests that have broader department impact and/or moderate risk.  Presents alternative solutions to business issues by leveraging the broader organization.
  • Works to enhance the organization’s capabilities through effective staffing and development of others by:
    • anticipating staffing requirements by comparing business needs with strengths and weaknesses of existing staff.
    • using appropriate MVW interviewing tools to hire the best managers available from inside or outside.
    • setting and maintaining high standards for team and individual performance.
    • providing timely coaching and feedback.
    • making and rewarding distinctions in performance.
  • Assists more senior associates in achieving business results by:
    • acting in a consultative fashion to implement programs impacting the broader organization.
    • assisting in the development and communication of broader organizational goals.
    • achieving results against budget within scope of responsibility.
    • taking calculated risks to move the department or team forward.
    • developing and using systems to organize and keep track of information.
    • balancing the interests of own group with the interests of the organization.
    • working with others to identify and remove barriers to success.
  • Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate.

Specific Expected Contributions

The Manager, Digital Product Management expectations and responsibilities include the following:

  • Product Definition – uses input from stakeholders and peers to create epics and user stories in a format easily used for prioritization, sprint planning, development, and production support. These artifacts are placed into the product backlog which is maintained by the Product Manager.
  • Product Prioritization – Leads the backlog refinement and sprint planning process, reviewing the product backlog and selecting user stories for the next sprint based on business priorities and available technical talent.
  • Product Development – Attends sprint daily standup meetings (scrums) to understand sprint progress and to act as arbiter for any product feature questions.
  • Product Quality – Ensures that the User Acceptance Testing (UAT) includes appropriate stakeholders and performs his / her own testing to ensure product quality. Additionally, the Product Manager leads the Sprint Demos to ensure that stakeholders are aware of sprint development outcomes, and that the new product features are ready for deployment.
  • Product Deployment – Coordinates deployment dates, ensures all stakeholder groups are trained and ensures proper communication of deployment impacts to the business.
  • Product Marketing - Monitors usage of Digital products and works with internal partners to communicate product benefits and features to internal and external users.

Generic Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Generally, a senior position requiring significant knowledge and experience in one or more disciplines and/or business operations as well as associate and organizational management experience.  College degree required.  Advance degree or professional certification is typically required.

Specific Candidate Profile

  • Bachelor’s/Master’s degree in Digital, Business, Finance, Accounting, Statistics, Mathematics or 3+ years’ experience in related field.
  • 2-4years of product management experience
  • 4-6 years of Digital experience
  • Ability to interact with a wide range of levels and communication styles to collaboratively define product features.

Hyatt Residence Club is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

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