Coordinator Marketing Linkage in Kaanapali Beach Resort at Hyatt Residence Club

Date Posted: 7/20/2021

Job Snapshot

Job Description

Hyatt Residence Club, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt hotel properties to promote the Hyatt Residence Club Program. This position is responsible for introducing new clientele to our points-based vacation system though promotional stays and gifting incentives.

What's in it for you?    

  • Hotel and resort discounts  
  • Immediate 401(k) company match up to 6%  
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)  
  • Positive work environment  
  • Growth and development opportunities  

What you will do?    

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.  
  • Schedule sales presentations and manage customer expectations.  
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.  
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Hyatt Residence Club products and services.  

What are the requirements?    

  • Bold persuasion skills  
  • Computer skills  
  • Stand, sit and walk for extended periods of time  
  • Flexible schedule including weekends and holidays  
  • Excellent phone communication skills and/or interpersonal skills interacting with guests  
  • Service focused  
  • Detail oriented with process and follow-up  
  • Financially motivated  
  • Concierge and/or sales experience preferred   

Hyatt Residence Club is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

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